Clerks at the Department of Veterans Affairs clinic in Fort Collins were instructed last year how to falsify appointment records so it appeared the small staff of doctors was seeing patients within the agency's goal of 14 days, according to the investigation.
Many of the 6,300 veterans treated at the outpatient clinic waited months to be seen. If the clerical staff allowed records to reflect that veterans waited longer than 14 days, they were punished by being placed on a "bad boy list," the report shows.
"Employees reported that scheduling was 'fixed,' " the findings say.
After enduring a year of criticism that the VA took too long to deliver earned compensation to disabled veterans, a new wave of attacks is building over slow medical care.
In late April, a former doctor alleged that the VA facility in Phoenix, AZ put patients on a secret list and had treatments or preventative screenings withheld to make it appear as though the staff was reducing the backlog. Although the VA denied any wrongdoing, the director of the Phoenix facility and two others were placed on leave.
Meanwhile, the head of the American Legion has called for the resignation of VA secretary Eric Shinseki in light of the recent allegations out of Arizona and Colorado. The American Legion is currently America's largest veteran's organization.